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Can I change the main domain name under my shared hosting account? Yes, you can have it done by us. Please submit a ticket with your request at our Technical... Can I get dedicated IP for my shared hosting account? Yes, you can order additional IP address. It costs $12/year. FYI: shared hosting... Can I use JSP on your shared hosting servers? Unfortunately JSP (JavaServer Pages) cannot be used on our shared hosting servers. Can you help me to transfer my web site from my current hosting provider to my new account with you? Yes, we can help you with transferring your websites to us. The transfer requests are... Checking account resources usage in cPanel. Due to the fruitful cooperation of CloudLinux kernel distribution and cPanel control panel,... Do I need a dedicated IP address? Most shared hosting accounts share the same IP. Why whould a user need a dedicated IP... Do you create backup copies of the shared hosting accounts? Yes, we do. Our Technical Team creates daily backup copies of all shared hosting accounts... Do you provide remote access to MySQL for shared hosting packages? Unfortunately remote access to MySQL and PostgreSQL is unavailable for shared hosting... Do you support FrontPage Extensions on your shared hosting servers? Unfortunately we do not. However, if you choose a VPS or a dedicated server you will be... Do you support PostgreSQL on your shared hosting servers? Yes, we support PostgreSQL on our shared hosting servers. Do you support URL redirecting on your shared hosting servers? Yes, we do. Do you support rewrite_mode on your shared hosting servers? Sure we do. We use Apache web-server on our shared hosting servers with enabled rewrite_mod... How can I connect to MySQL? On our shared hosting carriers MySQL server is not accessible from outside the environment,... How can I install a script via Softaculous? Here are some instructions on how to install a script via Softaculous. Login... How can I login to my hosting control panel? Shared hosting users have access to cPanel control panel. The login details for SolusVM... How can I restore the backup copy of a shared hosting account? If you have a shared hosting account (except Newbie) you can restore the files and folders... How can I test the data transfer rate for your servers? You can test the download speed by using the following links:... How to connect to my account via SSH? Yes, we allow SSH connections at shared hosting. Use the following connection settings:... SSL certificate installation on WHM/cPanel This manual applies to cPanel 11 control panel. If you use another panel version with your... Shared hosting accounts transfer to SSD We are initiating a transfer of existing accounts to new servers with SSD disks. If you agree... Using FTP for file management Each hosting account created on the server contains one default FTP account. In order to... What OS do you run on your shared hosting servers? We run CLOUDLINUX 6.4 x86_64 + cPanel on our shared hosting servers. What PHP mode do you use on your servers? We use Apache lsphp on our shared servers.  What are the benefits of your Small Business Hosting? It is the right choice for those who would like to run their own business on the Internet.... What are your limits on the usage of system resources for shared hosting accounts? You should use the MySQL database server resources in a way that does not endanger the quality... What control panels do you offer for your shared hosting accounts? All our shared hosting packages come with cPanel (at no additional cost). Find its... What does error 504 mean (for a shared hosting account)? In this article we are going to explain the reasons that may cause HTTP error 504 (Gateway... What permissions should I set before uploading files to my shared hosting account? Files should be uploaded with permissions 644 and directories with 755. If you... What settings should I use for my mail client if I want to check mail hosted on your shared hosting servers? The settings can be found at cPanel > Mail > Email Accounts > Actions > More... What versions of Apache, MySQL and PHP do you use on your shared hosting servers? On our shared hosting servers we use: Apache v2.4 We use MariaDB 5.6 instead of MySQL, and... Where should I upload my files: to ‘www’ or to ‘public_html’? You should use ‘public_html’ folder to upload files to the server. ‘www’ folder is a... cPanel to cPanel account transfer from another hosting provider This tutorial will help you to speed up the process of your shared hosting cPanel account... cPanel two-factor authentication Two-factor authentication provides additional security layer and includes 2 authentication...
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