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Can I use several credit cards or my friend's card? Yes, you can use several credit cards. You can also use your friend's or a family member's... Do you have fixed prices on your services? Yes, our prices are fixed for the existing customers. Once you buy a hosting package, its... Do you have money back guarantee? According to our Terms of Service, the only services which can be refunded are hosting... Do you provide any discounts/promo codes? Yes we do! Please use Google to find them. There is also a discount for renewal if you... Do you send payment notifications and reminders? We send the following payment notifications: 1. New order invoice 2. Renewal... Does a VPS or shared hosting account re-install cost anything? VPS re-install is free of charge.  Actually, you don't need to contact us for it.... How can I order additional services? You can order additional services via your client area. This can be a control panel, an... How long does it take for my payment to reach your account? The time of money transfer depends on the payment method you chose. 2CheckOut... I need more hosting resources. Is upgrade an only option? VPS You can buy separate resources: 512MB RAM - $5/mo; 10GB Disk space - $5/mo;... I want to upgrade to VPS. Do I have to pay additionally or my payment will be prorated? If you decide to upgrade your payment will be prorated and recalculated. The fee depends on... Is a control panel fee incuded in the VPS price? The price indicated for a VPS doesn't include the cost of additional services, such as a... My invoice is overdue. What should I do? 2 days after the due date, a hosting service is suspended. Wereafter you have 7 more days... What is Credit balance of my account? If you didn't activate payment subscription for your services with us with your credit card... What payment methods do you accept? We accept credit cards (MasterCard, Visa, Discover, JCB, Diners Club, American Express),...
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