cPanel two-factor authentication Print

Two-factor authentication provides additional security layer and includes 2 authentication forms:

1. cPanel login and password
2. security code generated on your smartphone

This function provides for a second login step in cPanel (Google Authenticator). With it, you need not just login and password to access cPanel, but a 6-digit code too, which will be generated in your smartphone each 30 seconds.

To enable 2FA:

1. Install two-factor authentication Application on your smartphone. You can use one of the following manuals. You’ll need Internet access on this stage:

• For Android, iOS, Blackberry — Google Authenticator
• For Android and iOS — Duo Mobile
• For Windows Phone — Authenticator

Open the Application Login to your cPanel account In Security section choose Two-factor authentication Step one: Scan a QR code with a chosen Application (as QR Code Reader) Step two: enter a Key generated with this Application In case you don’t have a QR reading tool, do a manual setup of 2FA in the Application entering your cPanel login and the mentioned Key After that press Configure Two-Factor Authentication When you login to cPanel next time, enter your login, password and the code generated by the Application on your smartphone (no need in Internet access on this stage).

Some details:

1. By default two-factor authentication is not enabled for your account
2. If you close a browser, you need to log in again
3. If you want to re-setup 2FA, press Reconfigure and follow the instructions from a new page
4. In case you don’t need 2FA, you can delete it pressing the button Remove Two-Factor Authentication
5. If you setup 2FA but face difficulties during the login, please contact us - we will disable 2FA and you will be able to log in with login and password.