Are there any mail restrictions? Print

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In our email policy, we expect our customers to follow the CAN-SPAM Act of 2003 and all relevant regulations and legislation on bulk and commercial email. These include but are not limited to:

  • Don't use false or misleading header information: Your "From," "To," "Reply-To," and routing information – including the originating domain name and email address – must be accurate and identify the person or business who initiated the message.
  • The subject line must accurately reflect the content of the message.
  • Tell recipients where you're located. Your message must include your valid physical postal address.
  • There should be a clear and not complicated way for customers to "unsubscribe" or "opt-out" from receiving messages.

It is prohibited to:

  • send unsolicited bulk messages over the internet;
  • send spam and unsolicited messages to weblogs or automatically publish multiple unrelated comments or promotions of commercial services to weblog sites.
  • use the SiteValley network and systems to receive replies to unsolicited mass e-mail messages.
  • forge e-mail headers (i.e."spoofing")
  • spam using third-party proxy

Are there quantitative limits?

For shared hosting accounts it's 200 emails per hour for one domain name.
For VPSs, it's 1000 emails per hour for one VPS.
For dedicated servers there are no restrictions on the number of emails.

P.S. Hosting web pages advertised via "spam e-mail" sent from another network ("spamvertising") is prohibited. Hosting any web pages or providing any services that support spam is prohibited too.

Please find the full version of E-mail and Anti-spam Policy in our Terms of Services using the link.


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