Knowledgebase

How to reissue an SSL certificate?

SSL certificate can be reissued at Client Area > My Products&Services. Select your SSL certificate from the list of services and press the button with green arrow next to domain name of the certificate.

In the new window press "View certificate details" button.

Then press "Reissue certificate" button.

SSL certificate configuration form will open. You need to repeat all steps that were performed during first certificate activation, but Certificate Signing Request must be replaced by a new one. New CSR can be generated here.
Select the same approver e-mail, through which you confirmed domain ownership earlier, to complete the certificate configuration.
Certificate Authority will process your request within 2 hours after SSL certificate reissue approval. Reissued certificate will be delivered to administrative e-mail, which was specified in the configuration form. Also you may download it at Client Area" > My Products & Services in the menu of required certificate ("Download certificate" button).
If SSL certificate was provided by GeoTrust Certificate Authority, you can easily initiate reissue via the following link.
SSL certificate from Verisign certificate authority can be reissued here.
Enter certificate details (domain name or order number, assigned to your SSL certificate by CA, and e-mail) into displayed fields of the authentification page. Then choose "Reissue certificate" to proceed.

Should you have any questions concerning certificate reissue or if you need our assistance with it, do not hesitate to contact our Support Team via Live chat at https://sitevalley.com/, e-mail support@sitevalley.com or ticket system https://support.sitevalley.com.

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